Refund Policy:

REFUNDS: Return of monies paid to Premier Tour and Travel will be refundable up to 60 days prior to the departure date, less $50.00 cancellation fee and any non-refundable payments/deposits made by Premier Tour and Travel to secure hotel accommodations, meals, show tickets, admission tickets to attractions, transportation, etc.  Also deducted from the net refundable amount will be any adjustments for room rate changes created by the cancellation (i.e., quad to triple; triple to double, etc.).  NO REFUNDS, for any reason, will be paid within 60 days of trip unless tour protection has been purchased. Premier Tour & Travel highly recommends tour protection.

CHANGES TO TOUR/ITINERARY:  Group-requested changes to the itinerary may incur additional cost charged by service providers (i.e., bus companies, hotels, meals, attractions, shows, etc.).

DISCLOSURE OF CONDITIONS AND RESPONSIBILITY:  Premier Tour and Travel is an insured tour operator.  Premier Tour and Travel acts solely as agent for transportation companies, hotels, restaurants and other travel/tour-related venues and services, and therefore, Premier Tour and Travel does not assume liability for injury, damage, loss, accident or delay due to any act or default of any company or person engaged in transporting the passengers and/or rendering any other travel/tour-related service provider. This itinerary is planned at this time, but is subject to revisions should conditions exist including, but not limited to:  acts of God, weather, Natural Disaster, labor disturbances, strikes, civil commotions, embargoes, wars, hostilities or disturbances, actual, threatened or reported, acts of terrorism and any additional expenses incurred shall be The Group’s responsibility to pay.  Premier Tour and Travel has the right to cancel transportation arrangements and tour reservations if the purchaser fails to make payments by designated payment dates stated.  Payment indicates acceptances of all herein mentioned features, items and conditions by the purchaser of this tour. Premier Tour and Travel is not responsible for retrieval or reimbursement for any item(s) lost, damaged or forgotten by tour participants at/or in attractions, restaurants, motorcoaches, airplanes, etc.  Premier Tour and Travel is not responsible for retrieval or reimbursement for loss or damage to luggage and carry-on baggage including any contents therein.  

Arbitration and Waiver of Trial by Jury. All claims and disputes arising are to be settled confidentially and resolved exclusively by binding arbitration in Hermitage, Mercer County, Pennsylvania, according to the then existing Commercial Arbitration Rules of the American Arbitration Association. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees.

Any such arbitration shall be conducted by an arbitrator experienced in the Tour and Travel or Hospitality Industry and shall include a written record of the arbitration hearing. The parties reserve the right to object to any individual who shall be employed by or affiliated with a competing organization or entity. An award of arbitration may be confirmed in a court of competent jurisdiction.